Customer Service

TSTT CUSTOMER SERVICE


For all TSTT products and services call our toll free number 824-TSTT (8788)
 

  Entertainment Sales & Service   824-TSTT (option 1)
Mobile Sales & Service 824-TSTT (option 2)
Fixed Line Sales & Services 824-TSTT (option 3)
Broadband Sales & Service 824-TSTT (option 4)
Vigilance Sales & Service 824-TSTT (option 5)
   
     
 

TSTT CONTACTS FOR BUSINESS SERVICES

Enterprise Customers
Please contact your Account Manager for further assistance

Small and Medium Enterprises
Please contact Small Business Services - 800-4SME (4763); 800-4848 or email tsttsme@tstt.co.tt and sbsss@tstt.co.tt

General business information
Email corphelp@tstt.co.tt

Publication of Tariffs
Fixed Line Voice (including Smartchoice)

TELECOMMUNICATIONS SERVICES OF TRINIDAD AND TOBAGO

Repairs

  • Repairs to Residential Fault
    All fault complaints will be responded to in ten (10) working days and cleared within fifteen (15) working days.
     
  • Repair to Single Line Business Fault
    All Single Line Business fault complaints will be responded to in five (5) working days and cleared within ten (10) working days.


The above timeframes shall not apply in instances where cable cuts as a result of deliberate acts of vandalism (arising from cable theft or otherwise) cause service interruption.

Bill Payment Options