News

Introduction of Single National Rate

TSTT published a customer advisory today informing the public of the simplification of the local calling rate structure with the introduction of a Single National Rate.

The text of that advisory is included for ease of reference:

SIMPLE CALLING RATE STRUCTURE FOR FIXED LINE CALLS INTRODUCTION OF A SINGLE NATIONAL RATE

TSTT wishes to advise customers of the introduction of a new and simple calling rate for billing fixed line calls across Trinidad and Tobago. The existing complex rate structure will be replaced with a Single National Rate.

The Single National Rate will eliminate the elements that currently determine the cost of a local call such as: distance; whether calls are made within or outside of your exchange area and time of day. All fixed line calls will now be billed using one simple per minute rate. **

A NEW SIMPLER RATE

The existing rates range from $0.23 to $0.69 per minute. The new simplified rate will be $0.23 per minute for all calls to any location within Trinidad and Tobago with effect from September 7, 2007.

Customers will now be able to call family and friends in any part of Trinidad and Tobago, at one simple calling rate. The Single National Rate is in direct response to customer feedback and conforms to international trends for local call billing.

Customers will receive more details in the near future and may feel free to contact TSTT’s offices for further information on the Single National Rate.

**The following exceptions apply: calls to mobile, international, 976, 800 or other premium services; independent ISP numbers and calls from Payphones will remain unchanged. Smart Choice customers will not be affected.