Polycom and TSTT up the ante for video conferencing

Chief Justice Ivor Archie and Jerome Mark of the Department of Court Administrat
Chief Justice Ivor Archie and Jerome Mark of the Department of Court Administration speaking with TSTT's Rachel Lee-Him at left and Michelle Baptiste-Williams at the Polycom road show

Videoconferencing is becoming increasingly important as an enterprise productivity tool to keep the global workforce connected. Video represents as much as 50 per cent of today’s Internet and Mobile data traffic. A survey on the use of video conferencing conducted by Polycom -the world’s leader in voice communication solutions- revealed that the top benefit of video conferencing is increased efficiency and productivity, followed by increased impact of discussions and expedited decision making.

In the local market, video conferencing made possible through a TSTT/Polycom collaboration is helping to transform the way businesses communicate with clients, partners and customers.

The local Polycom road show — an event bringing together the latest technology in video conferencing — recently featured its groundbreaking application calledPolycom RealPresence CloudAXIS. The first-of-its-kind video collaboration software solution enables businesses to collaborate with other businesses or individuals easily and securely over virtually any device including a smartphone, a tablet and a PC with a browser and web camera. RealPresence CloudAXIS is an intelligent infrastructure with the capacity to invite remote participants through social applications such as Skype, Google Talk, and Facebook.

Radamas Rangel, POLYCOM’s Solution Architect for the Caribbean and Latin American region says video collaboration software that is user friendly and supports typical desktop devices and web browsers is becoming a key enabler.

“New standard codec introduction like the H.264 SVC (Scalable Video Coding) will be a main differentiator by providing a better quality of experience for low bandwidth environments and also by enhancing the capacity for multi-party participation and thus reducing the entire cost of the solution,” he explained.

Polycom boasts the lowest bandwidth consumption in the market using standard H.264 High Profile technology.  For a High Definition (HD) video call (1080p30) only 1Mbps is required, 50 per cent less than other manufacturers in the industry.

Video conferencing, Rangel assures, is both time and cost effective. “By reducing the amount of time lost by employee traveling from home to office and back home or from the office to a customer then back to the office, video conferencing optimises their productivity and reduces their stress at the same time.”

The possibilities of video conferencing are endless. According to The Times of India, the technology was used in India last April when over 40 persons in a jail in Surat, “virtually” attended a court in Anthwalines area. Using video conferencing links between the prison and the court, a judge heard the matters involving the accused ‘face to face’ so they had their day in court without actually going to court. The article went on to say that this use of video conferencing technology helped saved money and eliminated the challenges associated with police and jail authorities having to transport prisoners to court premises.

Rolph Young, Team Leader Enterprise Services TSTT, says the benefits of using Polycom solutions can help T&T businesses large and small, to get ahead. “Our customers utilise video conferencing for important business meetings amongst business units.  The participants are normally dispersed locally, regionally and even in the USA and the use of video conferencing mitigates against loss of productive time associated with international travel like waiting at airports, flight time and accommodation costs.”

Young said video collaboration helps enterprises and organisations thrive by enabling more-effective collaborations between sales and engineering teams, better customer service and stronger partner relationships. 

“In many instances, the main advantage has been having more business delegates participate in important meetings and training. Where overseas training typically means fewer people can participate because of the cost, video conferencing allows a company to have three or four times as many staff participate, so it is a more efficient way for developing their workforce” said Young.