News

Rebate of Credits to Affected Mobile Customers

TSTT wishes to advise prepaid, postpaid and BlackBerry customers whose account balances were affected due to a software issue yesterday, that the Company has successfully corrected these balances for approximately 50% of affected customers thus far.

The processing of the return of credits for the remaining customers is continuing and the Company is working to complete this today.

TSTT again apologises for the inconvenience to customers and assures them that the Company is taking steps to minimise any chance of a re-occurrence of this type of incident.