bmobile has marked another milestone with the introduction of Voice over LTE (VoLTE) technology, becoming the first mobile provider in Trinidad and Tobago to allow customers to talk and surf simultaneously. VoLTE leverages the power of LTE networks to revolutionise the customer experience with crystal-clear voice quality, faster call connections, and the ability to enjoy uninterrupted internet browsing during calls. This means no more choosing between browsing on your mobile phone or taking an important call—bmobile customers can do both effortlessly.
“At bmobile, we promised to do things differently by delivering what matters most to our customers. Today, I am proud to say we are fulfilling that promise,” said Kent Western, Chief Executive Officer of TSTT. “Our VoLTE technology sets a new standard for mobile communication locally, offering clearer calls, quicker connections, and a more reliable overall experience. We have listened to feedback, particularly as it relates to dropped calls and the need, at times, to prematurely end a voice call to download pictures on WhatsApp and use other applications, so we have taken action. This achievement underscores our commitment to improving connectivity and enhancing the experience customers have on our network.”
Western also acknowledged the hard work of the Networks and IT and Consumer Sales teams at TSTT, stating, “Bringing VoLTE to the market was not an overnight task. It took months of planning and rigorous testing, and it is important to recognise the efforts of those who brought this project to fruition. I must commend our technology and consumer teams for making this possible.”
In addition to enhancing call quality and reliability, the launch of VoLTE allows bmobile to optimise network capacity by repurposing spectrum for newer technologies, streamlining operations, and reducing reliance on legacy infrastructure.
VoLTE is also regarded as a more energy-efficient solution for voice calls. With traditional voice calls, transitions between networks—such as from 4G to 3G or 2G—lead to increased energy consumption. VoLTE eliminates these transitions by keeping calls on the 4G LTE network, minimising energy-intensive processes and reducing overall energy usage.
How to activate VoLTE:
• Ensure your phone is VoLTE-compatible. Visit bmobile.co.tt/volte to check.
• Confirm your device supports iSIM or eSIM functionality.
• Subscribe to an active bmobile data plan.

The introduction of VoLTE locally reflects bmobile’s commitment to delivering innovative, customer-focused solutions that adapt to the evolving digital landscape. VoLTE is more than just a technological enhancement; it represents a meaningful step forward in connectivity and communication, solidifying bmobile’s leadership in Trinidad and Tobago.
For more details about VoLTE, visit bmobile.co.tt/volte. Customers can also visit the nearest bmobile store or call 824-TSTT for assistance.